Customer questionnaire
How would you rate the quality of customer service you received? *
Very Good
Good
Average
Poor
Very Poor
Is your issue now resolved to your satisfaction? *
Yes
No
How long did we take to resolve your issue? *
Same day
Less than three days
Less than a week
More than a week
More than 2 weeks
It still isn't resolved
How did you communicate with us *
Select all the methods used.
Phone
Email
Online Chat (via our website)
WhatsApp
Face to Face
Facebook Messenger
Twitter
SMS
Other
How many members of our staff assisted you with your issue? *
Detail any feedback (positive or negative) about our handling of your issue
Submit
Cancel